Thinking comprehensively about the role of the consumer in health reform
(In this post, Elliott Fisher, director of the Center for Health Policy Research at the Dartmouth Medical School, and Mark McClellan, director of the Engelberg Center for Health Care Reform at the Brookings Institute, give an overview of the Accountable Care Model approach to delivering care and also address questions raised by Francois DeBrantes about ACOs in a recent post on this blog.)
A recent post by Francois DeBrantes lamented the lack of attention in policy discussions to the potentially important role of the informed consumer. We completely agree with DeBrantes that consumer engagement can make a critical difference in how health care is delivered, and supporting more effective consumer engagement is an essential element of efforts to reform our health care system. We need to do a much better job of supporting both consumers and providers in delivering better care at a lower cost.
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